Meals Terms & Conditions

Home » Meals Terms & Conditions

Introduction
Welcome to Leonora Village – if you’d like to book Meals with us, first you must read, understand, and accept the following Terms.
General

Until further notice, Meals will be served offsite at Genesis Minerals commercial kitchen and are only available to Workers staying at Leonora Village.

Leonora Village is required to forecast the meals required each Monday for the week of a fortnight ahead. For example, on Monday 1 July 2024, the forecast for 15-21 July 2024 is provided. This is the “14-Days’ Notice” requirement.

Booked Meals
1. Due to the Meals service provider’s notice period, meals bookings can only be secured with 14-Days Notice and can be booked either online or on the phone.

2. A meal booked in this manner is a Booked Meal.

3. If a Booked Meal is cancelled with more than 14-Days Noticefrom the Monday, a full refund can be issued.

4. If a Booked Meal is cancelled with less than 14-Days Notice, a refund cannot be issued as Leonora Village will be charged for the Booked Meal by the service provider.

5. Some of our Rates include meals, if you make a Booking on a Rate with meals included, or purchase meals online as an Add-on, the following terms apply;

  1. If an included meal is not consumed, it is forfeited and will not be refunded or credited to your Booking.
  2. If mealsare unavailable for any reason, your Booking will be adjusted to our room only rate and we will advise you at our earliest convenience.

Casual Meals

1. Leonora Village is permitted to book a certain number of meals each day that are not required to be booked with 14-Days’ Notice. These are referred to as “Casual Meals”.

2. You can request a Casual Meal when booking directly with Leonora Village reception. This does not guarantee the Casual Meal requested.

3. If Leonora Village confirms that your request can be accommodated, the Casual Meal cannot be cancelled or refunded as the Casual Meal is otherwise unavailable to other guests.